🚚 Shipping
Q : How many days does the shipping take?
All items are shipped within 24 hours after order. Delivery times :
- Europe : 7-15 days
- US and Canada : 10 days-15 days
- Asia : 5-10 days
- Other countries : 10-20 days
Q: Is it possible to get free shipping?
Of course, we offer free worldwide shipping.
📦 RETURN
Q: Where can I request a return or exchange?
You can request return or exchange through our contact page or via email: [email protected] We reply in less than 24h!
Q: I received a damaged item, what do I do?
We apologize that your shipment didn't arrive in perfect condition! Please email us your name, order number, and a picture of the damaged good for further assistance [email protected]
⏳ ORDER STATUS
Q: Is there any order and shipping confirmation?
Yes. You will receive a confirmation once your order is made. A shipping confirmation email or an SMS with the tracking number will be sent to you.
Q : How can I track my order?
You can track your order using this site: https://www.17track.net/en
Contact us if you have any issue! Our team will be happy to assist asap!
Q: Can I change or cancel my order once I submit it?
Yes. You can cancel your placed order within the next 12 hours.
💰 Currency
Q : Is the currency in Euro only?
Conversions from other currencies will be handled automatically at checkout.